Trax Safety Boots
Terms and Conditions of Online Supply
PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER
In these Terms, the following definitions apply:
‘“Charges” means the charges for the Goods specified in the Order;
“Contract” means the contract for the provision of the Goods;
“Order” means the online order generated during the website checkout process, a copy of which is emailed to you after payment is made;
“Goods” means items specified in the Order and supplied by the Supplier;
“Supplier” means Trax Safety Boots, 1 Selene Close, Gomersal, Cleckheaton, West Yorkshire, BD19 4TX.
“Terms” means the terms and condition for the sale of Goods set out herein.
These Terms apply to all Goods purchased via this website and supplied by the Supplier and the Supplier may change these terms without notice to you in relation to future sales.
- Description and price of the Goods
2.1 The description and price of the Goods are as set out in the Order.
2.2 The Goods are subject to availability. If on receipt of your order the Goods you have ordered are not available in stock, the Supplier will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
2.3 The price of the Goods and the delivery charge are inclusive of Value Added Tax (VAT) and, where applicable, will be charged at current VAT rates as shown on the Order.
- Payment and Delivery
3.1 Payment for the Goods is taken in full at the time of Order.
3.2 The Goods you order will be delivered to the address you give when you place your Order. No deliveries are made outside the United Kingdom unless separately agreed with the Supplier in writing.
3.3 Delivery to certain areas of the United Kingdom may not be available. If delivery cannot be made to your address, the Supplier will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.
3.4 If there is no one at the address given who is competent to accept delivery of the Goods, you will be notified of an alternative delivery date or a place to collect the Goods.
3.5 Every effort will be made to deliver the Goods as soon as possible after your Order has been accepted, and in any event within 14 days of your Order. However, the Supplier will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In the case of a delay, the Supplier will inform you as soon as possible.
- Your right of cancellation
4.1 You have the right to cancel the Order at any time up 14 days after you receive the Goods.
4.2 To exercise your right of cancellation, you must give written notice to the Supplier by post or email, at the address or email address shown below, giving your details, the details of the Goods ordered and (where appropriate) their delivery. The Supplier will not accept notice of cancellation by telephone or by the use of any other method not set out above.
4.3 If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to the Supplier at your own cost. The Goods must be returned to the address shown below. You must take reasonable care to ensure the Goods are not damaged in the meantime or in transit, and you must return them in their undamaged packaging.
4.4 Once you have notified the Supplier that you are cancelling the Order and, in the case of returned Goods, the Goods have been received in good condition by the Supplier, the Supplier will refund any sum that has been paid by you or debited from your credit card for the Goods within 30 days
4.5 Notices of cancellation and / or returned Goods must be sent to the address shown in Supplier Contact Details in clause 9.
- Goods Damaged in Transit
5.1 Any damage to the Goods should be notified to the Supplier in writing within 24 hours of delivery.
5.2 If you have a complaint about the goods, you should notify the Supplier in writing at the address or email address shown below.
- Data protection
6.1 The Supplier will take all reasonable precautions to keep the details of your order and payment secure, but unless the Supplier is negligent, the Supplier will not be liable for unauthorized access to information supplied by you.
6.2 The Supplier will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. The Supplier would like to notify you of products and offers that may be of interest to you from time to time. You can unsubscribe at any time by clicking the link in an email or writing to us by post or email. You can correct any information about you, or ask for information about you to be deleted, by giving written notice by post or email to the Supplier at the address shown in Supplier Contact Details in clause 9.
7.1 These Terms will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the Terms.
7.2 Nothing in these Terms gives any right to any third party to enforce any provision under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
- Complaints Procedure
Written complaints must be sent to the address shown in Supplier Contact Details in clause 9. If using the postal service we recommend you send this recorded delivery and keep the receipt safe for your records.
- Supplier Contact Details
The Supplier can be contacted for the purposes of cancellation, returns, complaint or query by the following means unless otherwise stated herein:
By post: Trax Safety Boots
By email: email@example.com
By telephone: 07973 493 757